General Conditions




Version: 1 of July 2013



The present General Conditions of Engagement regulates the sale of the products presented to the web and How the society ORGANIC COTTON COLOURS, S.L., c/Teulera, 138 ,17246 Sant Cristina d´Aro (Girona), Spain, catered of CIF IS B-55103915.

In this sense, the use of this website constitutes the acceptance of these General Conditions to which You remains vinculat.



During the realisation of the order through our website or for telephone, You will have to register filling up or informing of his data of identification, address of sending and turnover.

Remember that the personal data have to indicate with all accuracy to avoid confusions or incidences in the sending of the articles purchased.

Besides in the case if you request it You will receive for e-mail information about our company and products.

The online order confirms by a click in the button “Realise Order”.

The payment of the purchases will be realised by credit card or debit (Visa and Master Card), by PayPal or bank transfer.

For the payments by credit or debit card, the charge will realise online, that is to say, in real time, through the *passarel·la of payment of the corresponding financial entity, once have checked that the data communicated are correct.

Once the transaction is confirmed, we will communicate through the own website the numeral of order because you could follow it across the website.

Likewise, it will remit a e-mail message with a description of the order and the personal data that have been communicated. The no reception of this message can be caused for any transitory problem of communications to the network or to any error of writing in the e-mail address communicated. In both cases, is advisable contact with Support Custmers Service on the telephone (+34) 972 83 59 95.

If, in the moment of the broadcast of the order, our warehouse detects that there are not existences of any of the products included, will try to locate the piece. In case that was not possible, the customer will be notified immediately. Besides, the amount of the article earned of more will credit in some days.



The articles offered in this website fulfil with the requirements of quality and guarantee of the products ORGANIC COTTON COLOURS. 


All the content of the Online Shop (ilustrations, texts, denominations, brands, images, videos) is property of FOX FIBRE ® COLORGANIC ® All partial or total reproduction of the content by means of any procedure and in any support is subject to a previous authorisation and expresses of ORGANIC COTTON COLOURS, S.L.

You recognises and conscius that everything copyright, registered brand, especially marks it ORGANIC COTTON COLOURS ®, and other rights of intellectual property on the material or contents that contribute as a part of the website correspond to everything moment to ORGANIC COTTON COLOURS, S.L. Or those who awarded licence for his use.



The prices in this website show in the corresponding currency to the country of origin and include taxes.

In accordance with the valid legislation, ORGANIC COTTON COLOURS, S.L. It is forced to load the VAT to all those orders with address of delivery in countries members of the European Union. The applicable VAT is the legally corresponding type and it depends of the territory of destination of his order.

In the orders with destination in Canaries, Ceuta and Melilla, the deliveries will be exempts of VATfor application of what has in the article 21 of Law 37/1992, without prejudice to the application of the taxes and conformal corresponding tariffs to the valid rule in each of these territories.

Once fill up the order of purchase, and before realising the payment of the order, will present a final summary identifying the article/s purchased/s and his total price (taxes and transport included).



The shippment of the articles bought in the online shop will realise through an international company. And the delivery time will be between 2 to 3 working days.

To avoid incidences in the delivery (erroneous addresses, impossibility to find to somebody to the domicile etc.), it is indispensable to fill up properly the corresponding form feel advisable to fill up the relative box on the telephone of contact.

The follow-up of the orders will be able to realise through the website where will indicate , in which place finds the commodity until his definite reception for the customer.

The state of the orders could be follow across the Shop online.



The change of sizes or the return for refunds of the products bought will be able to realise for normal post service. All returns will have to realise in his original packaging and with the form of return properly fill up.

In the case of home articles that have made by order Organic Cotton Colours does not admit returns. Unless that it have a defect of manufacture.

Once the products has been received we will verify that they are in good state of conservation and will proceed to send the correct size it required if it had requested return for change or will request to the entity of corresponding credit that proceed to retreat the charge in the credit card used if it has been requested the return for refund. The expenses of the shippment of the product, that wish change or return, for post or messenger will be for account of the customer and in no case will accept returns sent to ports owed.

In the case of returns realised by post, advise to realise the sending for post certified or with justifying of reception. In the case that have sent for error a different article to the requested or that the quality of the article sent was not the suitable, once checked the error or the defect, will credit him the proportional part of the costs of the sending (gone and turn) corresponding to the previous defective piece application to the customer of checking of the costs of the sending of return.



The personal data received will be treated in accordance with Organic Law 15/99 of 13 of December of Protection of Data of Personal Character and other normative agreeing valid in Spain. The users of this website will be able to to everything moment access, change and cancel the data included in the form of register.

All the information facilitated by the customer will be used only to process the orders of purchase, to facilitate the navigation and purchase of the articles as well as to inform through post, e-mail and/or sms of new products, special offers and diverse novelties related with this website. ORGANIC COTTON COLOURS S.L. Guarantee that the data facilitated by the customers will not be shared with third people.



Conformement to the applicable rule, if you is contracting as a consumer, will be able to desist of the Agreement (except when treat of articles of underwear) to any moment in the term of 7 skillful days since the date of delivery of his order. In that case, he refund the price paid by such products. You will do charge of the direct costs of return of the product.

His right to desist of the Agreement will be applicable exclusively to those products that return other things being equal in which you received them. Please, return the article using or including his original wrapping. It will not do any refund if the product has been used further of the mere opening of the same or if it has suffered any damage, thus it will have to be accurate with the products while they are in his possession.



Taken out that on purpose have the opposite in the present Conditions, our responsibility in regard to any product purchased through the website will be limited strictly to the price of purchase of this product.



ORGANIC COTTON COLOURS. S.L. It will not be responsible for any non compliance or delay in the fulfillment of any of the obligations assumed by the online sales, the cause of which owe to events that it was of the reasonable control ("Cause of Force majeure") and that will include between others: Strikes, closings patronals or other measures reivindicatives; civil Shock, uprising, invasion, terrorist attack or terrorist threat, war (declared or no) or threat or preparatius of war; fire, explosion, storm, flood, earthquake, sinking, epidemic or any one other natural disaster; Impossibility of use of trains, ships, aeroplanes, transports of engine or other means of transport, public or private.



If any of the present Conditions or any disposal of the Agreement went declared invalid and out of effect for firm resolution for competent authority, the remaining terms and conditions will remain in force, without that they remain affected by this statement of nullity.



The present Conditions constitute the agreement full existent between You and ORGANIC COTTON COLOURS, S.L. In regard to the object of the Agreement and substitute to any one other pact, agreement or previous promise suited between You and we *verbalment or in writing.



ORGANIC COTTON COLOURS S.L. It has the right to review and modify the present Conditions to any moment. You will be subject to the political and valid Conditions immediately in which use the present website or effect each order.



The use of the website and the agreements of purchase of products to over this website should be governed for the present clauses and for the Spanish legislation.

Any controversy that arise or save relation with the use of the website or with these agreements will be subjected to the jurisdiction of the courts and courts of the municipality of Sant Feliu de Guíxols (Girona).